All businesses need an IT infrastructure in order to operate – from the hardware people use to the network that holds it all together. Infrastructure literally supports everything a company does – a bit like a backbone. And when you put it like that, it makes sense that the people managing the infrastructure are the best people you can find.

At Genesis, infrastructure recruitment is managed by Senior Recruitment Consultants, Sujento Tjeong and Sarah Johnson. Both Sujento and Sarah worked in infrastructure roles before transitioning into recruitment. This enables them to really understand the scope of the positions they are recruiting for.

“Coming from a technical background and being educated in a technical space helps me to connect the dots,” explains Sujento.

“I really understand the client’s requirement and I understand where each role sits within the organisation.”

Likewise, Sarah says that having worked for several organisations she has a really thorough knowledge of how IT departments tick. In addition, Sarah notes that having been a job seeker in the Australian IT industry she has a “360 degree view” of the market.

“I can read between the lines,” she says. “I can ask the questions that are often overlooked.”

Sujento and Sarah have seen lots of changes in the IT industry in the last decade and have been able to use their knowledge of the market to continue placing candidates in good quality positions.

“15 years ago companies used to employ their engineers, help desk people, and service desk people directly. Companies had these huge IT departments,” notes Sujento “These days, a lot of infrastructure positions are outsourced.”

Sarah agrees. “A lot of companies adopt multi outsourcing models. They don’t have their eggs in one basket they’ll engage multiple vendors for different areas of IT,” she says.

So what does this mean for candidates? Sarah notes that the shift towards outsourcing has made the job market a lot more competitive, particularly for candidates that are just starting on in their infrastructure carers.

“The best thing you can do to give yourself an edge is to make sure your skills are always up to date,” advises Sarah. “Technology changes so quickly that if you’re supporting a legacy environment when you’re on the job market, you will struggle to find another position.”

For some candidates, this will mean investing their own time and money into up skilling. “It’s expensive,” says Sujento. “If the company is not paying for the certifications or qualifications, it’s very costly for technology professionals, but they have to keep up-scaling to stay current.”

Of course, in order to stand out from the crowd, candidates also need to show that they have great interpersonal skills. Most important though is a genuine passion for technology. “People who are passionate about technology and wanting to learn and keep evolving along with the changes in the industry, I think they will be the type of people that will be successfully employed,” says Sujento

Although the market will continue to be highly competitive, Sujento and Sarah believe that working in IT infrastructure is still a good career choice. “All companies need to have proper infrastructure in place,” says Sujento.

Even in the era of automation, Sarah believes infrastructure jobs will exist. “You can’t automate infrastructure,” she says. “You still need that expertise. If you know, your computer breaks, sometimes you will need someone to physically help you with that – it can’t just be fixed automatically.”

“So the infrastructure will always be there.”


sujento tjeong

Sujento Tjeong Senior Recruitment Consultant

Get in touch with Sujento here or call02 9236 4500

sarah johnson

Sarah Johnson Senior Recruitment Consultant

Get in touch with Sarah here or call 02 9236 4500