What is Personal Information and why do we collect it?Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.genesisit.com.au, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Security of Personal InformationYour Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal InformationYou may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Genesis IT&T Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal InformationIt is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Your contact information
Level 26, 6-10 O’Connell Street, Sydney NSW 2000, Australia
+61 2 9236 4500
Genesis IT is committed to providing high quality recruitment services and to providing our Clients with a high degree of satisfaction through meeting our Client’s own expectations in terms of quality and good process.
Our Quality Management System and documented processes adhere to the ISO 9001:2015 standard which ensures consistency in the quality of the services we provide.
We are committed to:
· The implementation of effective corrective action as part of our process of continuous improvement
· Ensuring that our Clients receive a consistently high level of service from our staff improving the skills of our staff members through appropriate training programs ensuring our staff are fully aware of the quality procedures and objectives of the company
· Monitoring and improving internal performance standards
· Ensuring ongoing compliance with quality standards and regulatory requirements
· Continually improve the effectiveness of Genesis’ QMS
Senior Management at Genesis IT understand and are committed to the successful implementation and maintenance of the Quality Management System and will make available the resources to achieve the above objectives.