Expert Insights – Team Infrastructure

Our Infrastructure Recruitment Team share their thoughts about the current job market.

All businesses need an IT infrastructure in order to operate – from the hardware people use to the network that holds it all together. Infrastructure literally supports everything a company does – a bit like a backbone. And when you put it like that, it makes sense that the people managing the infrastructure are the best people you can find. 

At genesis IT, infrastructure recruitment is managed by Practice Manager, Sujento Tjeong and supported by Senior Recruitment Consultant Camila Oliveira and Delivery Consultant Nic Sarkis.

Sujento worked in an infrastructure role before transitioning into recruitment. This enables him to really understand the scope of the positions they are recruiting for.  

“Coming from a technical background helps me to connect the dots, and to really understand the client’s requirement. I understand where each role sits within the organisation.” explains Sujento.

Sujento has seen lots of changes in the IT industry in the last decade and he has been able to use his knowledge of the market to continue placing candidates in good quality positions. 

“15 years ago, companies used to employ their engineers, help desk people, and service desk people directly. Companies had these huge IT departments,” notes Sujento “These days, a lot of infrastructure positions are outsourced.” 

So, what does this mean for candidates? 

Sujento notes that the shift towards outsourcing has made the job market a lot more competitive, particularly for candidates that are just starting out in their infrastructure careers. 

“The best thing you can do to give yourself an edge is to make sure your skills are always up to date,” advises Sujento. “Technology changes so quickly that if you’re supporting a legacy environment when you’re on the job market, you will struggle to find another position.”

For some candidates, this will mean investing their own time and money into up skilling. “It’s expensive,” says Sujento. “If the company is not paying for the certifications or qualifications, it’s very costly for technology professionals, but they have to keep up-scaling to stay current.” 

Of course, in order to stand out from the crowd, candidates also need to show that they have great interpersonal skills. Most important though is a genuine passion for technology. “People who are passionate about technology and want to learn and keep evolving along with the changes in the industry, I think they will be the type of people that will be successfully employed,” says Sujento

Although the market will continue to be highly competitive, Sujento believes that working in IT infrastructure is still a good career choice. “All companies need to have proper infrastructure in place,” says Sujento. 

Camilla shares her thoughts about the current infrastructure industry.

“Working in IT infrastructure is a rewarding career, as without infrastructure’s contributions, most companies wouldn’t be able to operate. You’ll get to work on interesting projects and see the impact a strong technical infrastructure can have on an organisation. “says Camilla.

“More often than not, the projects and BAU tasks you’ll deliver will allow the whole business to stay connected, automate processes and keep things running smoothly. The recent events (pandemic) showed us how important it is to have a strong IT Infrastructure – it allowed us to have the flexibility of working from home, thanks to cloud and infra technologies,” explains Camilla.

“IT Infrastructure is extremely broad and will give candidates the opportunity to work on a vast range of products, so you’ll be able to either specialise in a particular product/field or work as a “jack of all trades” – both paths have equally high demand in the market at present. Like any other area of IT, you’ve got to keep up to date. Technology is consistently changing and evolving.”

The current market is in need of new talent as, post pandemic, we have seen very high demand and there are a lot of opportunities paying pretty competitive salaries,” says Camilla.

Delivery Consultant Nic Sarkis shares his insights on how hiring managers can be competitive in the current market.

“As Sujento and Camila have shared there is a high level of demand for talent, and by extension, a high level of competition for the talent in the industry. In the last few months, everyone in recruiting will have seen candidates with multiple interviews running concurrently, many times with multiple offers.

We encourage our hiring managers to think outside the box with candidates when making an offer. There are a few ways to have your offer sitting top of mind, for example, more robust remuneration packages, unique benefits, or a high level of flexibility. 

However, many times these aren’t things that can be offered as they are out of the control of the hiring manager. So, I have found that the best ways to combat this from a hiring manager’s perspective are to increase the level of transparency at all stages of the interview process, reduce the number of interviews to what is truly essential, and most importantly, move quickly! 

The goodwill earned from treating a candidate as an equal can be the difference between starting the onboarding process or going back to the drawing board.”

If you want to find out more about our Infrastructure Recruitment Team’s opportunities, head to our jobs board and search our current roles:

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